Basic tasks using a screen reader with Microsoft Teams
Applies To
Teams Microsoft Teams

This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Windows tools or features and Microsoft 365 products. This article is part of the Accessibility help & learning content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Use Microsoft Teams with your keyboard and a screen reader to chat, search, and organize your chats and channels. You’ll learn how to navigate the Teams, create and manage messages, use search commands, and customize your workspace using filters, sections, and view settings.

Notes: 

In this topic

Open Microsoft Teams desktop app

Note: To download Microsoft Teams go to https://teams.microsoft.com/downloads, navigate to the Download Microsoft Teams for Windows button, and press Enter

  1. Press the Windows  key and type Microsoft Teams.

  2. You hear "Microsoft Teams app," and then press Enter to open the app.

  3. Type your email, phone and Skype name when your screen reader prompts you to log in. 

  4. Press the Tab key to move to the Next button, and then press Enter.

  5. You will be prompted to select the method you want to use for authentication. Press the Tab key until you hear the option you want, and then press Enter.

  6. Depending on the sign in method, follow and act on the prompts as the screen reader announces them. For example, type your password or select your smart card certificate and type the PIN code, and then press Enter. If needed, press the Tab key to move to the Sign in button, and then press Enter.

Switch between combined and separate list views

You can choose between a combined list view, which shows all chats and channels in one list, and a separate list view, which divides chats and channels into different apps on the app bar.

For more information, go to Navigate the combined and separate list views.

Note: By default, Teams will show chats and channels in the combined list view.

Create a new message

Creating a new message is now easier than ever with updated keyboard shortcuts and options. You can quickly compose and send messages to individuals, groups, or entire teams, helping you share updates and stay connected.

  1. Press Ctrl+N to open a new chat window.

    • Alternatively, press the Tab key until you hear “More list options button,” then use the Up or Down arrow key to select the New message button, and press Enter.

  2. Type the desired name, email, group, team channel, or tag in the search bar and press Enter.

  3. Press the Tab key until you hear “Type a message,” then start typing your message and press Enter to send.

Edit messages

  1. Navigate to the message you want to edit, and press Enter. The Reactions and message actions toolbar will open.

  2. Use the Right arrow key until you hear “Edit button," and then press Enter.

  3. You can now edit your message text in the box. You can also add emojis or attachments to your message.

  4. Once you're done, navigate to the Done button, and then press Enter.

Delete messages

  1. Navigate to the message you want to delete, and press Enter. The Reactions and message actions toolbar will open.

  2. Use the Right arrow key until you hear “More options button,” and then press Enter to open a dialog.

  3. Use the Down arrow key until you hear “Delete this message.” Press Enter to delete the selected message.

  4. To return the focus to the message list, press Esc.

Reply to a message

  1. Navigate to the message you wish to respond to, and then press Enter. The Reactions and message actions toolbar will open.

  2. Press the Right arrow key until you hear “Reply with quote,” and then press Enter.

  3. Type your reply and press Enter to send the reply.

Use the search commands

In Microsoft Teams, the Search box at the top of the window allows you to quickly navigate, take actions using commands, and find people, messages, files, and more.

  1. To go to the Search box, press Ctrl+E.

  2. Do one of the following:

    • Type a forward slash (/) to open the list of available commands. Use the Up and Down arrow keys to navigate through the list. When you hear the command you want, press Enter. For example, by entering “/files,” you can instantly see a list of your recent files.

    • Type your desired command directly in the Search box and press Enter to execute it.

    • To search for content, type your search term and press Enter. You can refine your search by using filters, and the results page will include multiple sections such as People, Messages, Files, Images, Group chats, Meetings, and Channels.

  3. Press the Tab key to move between result sections, then use the Up and Down arrow keys to navigate within each section.

  4. To view all results, press Tab until you reach View all results, then press Enter. Use the arrow keys to navigate the search results.

Tip: You can also use commands like /goto, /chat, or /call directly from the Search box to jump to specific views or actions.

Work with sections

You can organize your chats and channels into custom sections and sort them as per your preferences. This helps you stay focused and quickly access important conversations.

Create custom sections

You can organize related chats and channels into custom sections, making it easier to track important conversations. Custom sections let you group chats and channels by topic, project, or preference for quick access. This can be done in both the combined and separate list views.

  1. Press the Tab key until you hear “More list options button,” then use the Up or Down arrow key to select the New items button and press Enter.

  2. Press the Up or Down arrow key until you hear “New section menu item,” then press Enter.

  3. Type the name of your section, then navigate to the Create button using the Tab key, and press Enter.

  4. Navigate to the chat or channel you want to add to the new section, open the More options menu, and select the  Move to menu item. Then, choose the desired section name from the list.

    • Alternatively, press Shift+F10 to open the context menu, then use the Up or Down arrow key to navigate to the Move to menu item and press Enter.

Note: You can also rename or remove custom sections to keep your list organized.

Sort sections

Organize your chats and channels to keep important conversations accessible by adjusting the sort order in each section. The sorting options are:

  • Customized: This option arranges chats and channels manually in your preferred order. This is the default sort for Favorites and custom sections.

  • Most Recent: This option displays chats and channels based on the latest activity, with the most recently updated items at the top.

  • Unread Only: This option displays only unread messages, keeping the list compact and focused on new activity.

Apply filters

Use filters to focus on specific conversations within your chat or channel list. By default, filters like UnreadChatsMeetings, and Unmuted are available in the Chat app, and the Unread filter is available in the Channels app. You can select multiple filters to refine your results further.

For more information, go to An overview of key changes.

  1. Press the Tab key until you hear “Filter options toolbar,” then press Enter.

  2. Use the arrow keys to select a filter, such as Unread or Unmuted, then press Enter to apply. To find more filters, navigate to the More filters button and press Enter.  Alternatively, use the following shortcuts to directly apply the filters:

    • To filter and view unread items, press Ctrl+Alt+U.

    • To display unmuted items, press Ctrl+Alt+Q.

    • To view all meetings, press Ctrl+Alt+B.

    • To show all chat items, press Ctrl+Alt+C.

    • To display all channel items, press Ctrl+Alt+A.

    • To search for a specific chat, channel, or person by name, press Ctrl+Shift+F

      Note: The selected filters remain active even if you exit the list, allowing you to pick up where you left off. For more keyboard shortcuts, refer to Keyboard shortcuts for Microsoft Teams.

  3. To remove a filter, press the Tab key until you hear the active filter name and press Enter again.

    • Alternatively, you can clear all filters in your list view by using the keyboard shortcut Ctrl+Alt+Z.

Sign out of Microsoft Teams​​​​

  1. Press Ctrl+E to move to the search box.

  2. Press the Tab key until you hear "Your profile, status your current status," and press Enter.

  3. Press the Down arrow key until you hear the Sign out menu item, and then press Enter.

See also

Use a screen reader to create and modify teams in Microsoft Teams

Use a screen reader to search for a conversation, person, or file in Microsoft Teams

Keyboard shortcuts for Microsoft Teams

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Microsoft Teams

Video: What is Microsoft Teams?

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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